We are locally owned in New Orleans, Louisiana.

Yes, all pilots for Drone Crew Services are Part 107 certified and fully insured. This means we can legally operate drones for commercial purposes under FAA regulations.

The review process ensures that we can legally operate a drone at the requested location. After submitting your flight request, we will review the details and make sure we have authorization to fly under FAA regulations. 

Most flight requests will be reviewed within 2 days or less. However, if your flight location is within controlled airspace, then it could take longer. This is because some parts of controlled airspace require government authorization before we have the green light to fly.

No, you do not need to pay upfront when submitting a flight request. We believe in earning your trust before asking for payment. That’s why we offer a 100% satisfaction guarantee. You only pay for the aerial content once you’ve had the chance to preview it and are fully satisfied with the results. This way, you can book your drone services with confidence, knowing that you’ll receive high-quality work before any payment is required.

If your flight request is denied, it’s usually due to factors beyond our control, such as restricted airspace or unfavorable conditions that prevent us from conducting the flight safely and legally. In such cases, we’ll work closely with you to explore alternative options, such as rescheduling the flight for a different time or adjusting the location.

If bad weather prevents the flight, we’ll work with you to reschedule at the earliest possible time that ensures optimal conditions for capturing high-quality aerial content. Safety and quality are our top priorities, so we monitor weather conditions closely and will inform you in advance if a delay is necessary. Rest assured, you won’t be charged for any rescheduled flights, and we’ll make sure the new flight time works for you. As always, our 100% satisfaction guarantee applies—you only pay once you’re completely satisfied with the final results.

Yes, there may be a travel fee for locations outside of Southeast Louisiana. The fee depends on the distance from our location in New Orleans and the specific requirements of your project. We aim to be transparent with all costs, so any applicable travel fees will be clearly communicated to you during the booking process. However, we do our best to keep these fees reasonable and will work with you to ensure that our services remain a great value. As always, our 100% satisfaction guarantee applies, so you can book with confidence knowing that you’ll receive high-quality service no matter where your project is located.

You’ll receive a link to preview your aerial content within 24 hours after the flight is completed. We understand the importance of timely delivery, so we make it a priority to organize and upload your content as quickly as possible. Once you’ve had a chance to review the content and are 100% satisfied, you can proceed with payment and download the final files. Our quick turnaround time ensures that you can keep your project on schedule without compromising on quality.